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TransportationMulti-Carrier Mobility
Transportation Company Optimizes 4,800+ Devices
How a national transportation provider pulled 4,800 lines and more than 2,000 truck-based routers out of three separate carrier portals, put them under one operating view, and recovered $480,000 a year.
$480K
Annual savings recovered
4,800+
Lines under one operating view
500
Inactive lines disconnected
65%
Faster order approvals
As mobility activity expanded across carriers, so did the complexity of managing it. Usage data, billing records, line inventories, and service requests were distributed across separate carrier portals.
What began as isolated overage concerns ultimately exposed broader challenges around carrier administration, mobility governance, and cost accountability across the environment.
The Challenge: Fragmented Carrier Management and Rising Mobility Cost
The assessment quickly revealed that mobility activity was being managed across Verizon, AT&T, and T-Mobile through separate carrier portals, reporting structures, and billing processes. Mobility governance became difficult to enforce at scale.
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Three carriers, three portals
Verizon, AT&T, and T-Mobile were each managed separately, with their own reporting structures and billing processes.
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Disconnected billing and usage
Billing and usage data lived in disconnected portals, making cost accountability nearly impossible.
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No centralized line oversight
Line activity lacked centralized oversight — recurring router overages and inactive billed lines went unnoticed.
GoExceed’s review identified recurring router overages, inactive billed lines, and rate plans that no longer reflected actual usage patterns. More than $40,000 per month in recurring overspend was tied to these issues.
The findings pointed to a need for greater automation, centralized oversight, and continuous optimization to support mobility at scale.
The Solution: Centralized Mobility Oversight and Operational Control
Instead of relying on separate carrier portals to understand usage and costs, the organization gained a centralized view of mobility operations and the ability to address issues before they translated into carrier invoices.
Three integrated solutions addressed the core challenges identified during the review:
AI Optimization
Analyzed router usage, identified overages, corrected plan misalignment, and reduced recurring mobility overspend.
Smart Asset Management
Exposed inactive lines, centralized lifecycle visibility, and unified oversight of devices and services.
Order Routing & Approval
Centralized device ordering and approval workflows, improving coordination and request processing.
The company established a mobility environment built to support growth. Carrier information, asset data, and operational activity could be managed more consistently across the organization.
Before Solve(X), every billing cycle raised new questions. Now we know where our mobility dollars are going and can focus on running the business.
Operations Leadership — National Transportation Provider
The results
Streamlined Mobility Operations and Cost Recovery
Continuous visibility into wireless cost drivers let the client address spending issues before they appeared on carrier invoices — and scale mobility without scaling complexity.
$480,000
Annual savings through mobility usage optimization
500
Inactive wireless lines identified and disconnected
65%
Faster order approvals through automated workflows
3 → 1
Verizon, AT&T, and T-Mobile centralized in one view
- Improved billing accuracy and operational oversight
- Fewer hidden recurring charges
- Cleaner billing across active lines
- More reliable connectivity operations
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